This happened to me- The guest had been booked for several weeks and was canceled 1.5 days before arrival. The guest was not told why, and for guest confidentially, nor was I. There was 0 possibility to have someone else book this time. Airbnb told the husband who had made the booking, that his wife could create an account an rebook with me. The family was so disgruntled, they found another spot for holiday. I was out $750.
Does anyone know reasons why Airbnb cancels an existing reservation like this? It couldn't be for insufficient funds as they take their money up front.
If it was because the person was a danger or had stolen, etc, why would Airbnb say the wife could create an account and rebook?
From Penny in the USA