Help

Hi we are new to Airbnb hostingi have a gentleman who messaged me 3 weeks ago asking for pics of each individual bedroom (we have a 5000 sq for house) so we only had pics of the rest of the home. I obliged and asked for details of his stay and number of p... Latest reply by Sandra126

In case anyone else has had this experience, I have smart pricing, however for certain dates I overwrite that price with a set price - weekends, public holidays, Christmas etc. I just noticed the set price was overwritten by the smart price and someone bo... Latest reply by Sarah977

I've recieved a query for a weeks rental for a room in my home that I also live in from two 18 year old girls traveling from Switzerland to NY. I am happy to provide a safe and affordable place for them and assume they will follow my house rules... but I ... Latest reply by Jessica-and-Henry0

Hi al I’ve been a host with Airbnb for 4 years & work hard to be sure my guests are very comfortable! ALL 5 star reviews accept one 4.9 review 3 years ago. Yet my listing on the site continues to reflect a 4.9 “average!” What gives? Latest reply by Lisa1891

Hi everyone.. It seems airbnb has recently changed the location of the check-in instructions on the app, and two of my recent guests have been unable to find them - I even tried to help one of the guests on his phone, and I was unable to find them either.... Latest reply by Geoffrey37

How do you handle quests book for two people but suspect extras stay Latest reply by Emiel1

I am asking for help. All waiting for Airbnb to confirm a reservation. The is now saying @ 8pm Airbnb is not accepting her currency I want her to rebook? Latest reply by Sarah977

Hello, I use smart price feature since 2016. (and I know how to use it). My strategy is to use smart price feature for pre and post season, but in top season I setup prices manually...Today somehow smart price feature was activated (not by me) for all my ... Latest reply by Airbnb

HelloI'm confused as to the new stats page and ratings. By the looks of a summary taken from my mobile (picture below), it looked as if I have received 5 booking requests, when in reality I only had 1 request, which we accepted. Im concerned with why the... Latest reply by Victor-Emilio0

Haven’t received info on when I will receive payment, is it after first booking goes through? Latest reply by Emiel1