Set price overwritten by smart pricing

[Alice491]

In case anyone else has had this experience, I have smart pricing, however for certain dates I overwrite that price with a set price - weekends, public holidays, Christmas etc. I just noticed the set price was overwritten by the smart price and someone booked at Christmas at my base minimum. So I had to tell the guest something has gone wrong. I had to call airbnb and report it and ask them to cancel the booking. I noticed this Friday 24th till Sunday 26th. Check your listings everyone! Another airbnb glitch

[Sarah977]

@Alice491  Yes, it's a known glitch. Several threads currently running on this already. https://community.withairbnb.com/t5/Help/Lazy-responding-to-a-serious-error-from-the-Airbnb-support/...