Airbnb Plus is a mess

Airbnb Plus is a mess

This is the first time we have used the forum, although we do read the threads every so often. We recently had a very bad experience with the Airbnb plus process and we were wondering if any other host experienced what happened to us. The short version is that they made us go through 3 rounds of changes over the course of 6 months which cost us hundreds of dollars and countless amount of time. After all this we received a message last month stating we were no longer eligible due to it taking so long even though all the delays were a result of the Airbnb plus team not having their act together. The kicker was the $500 incentive to finish the requested fixes was no longer going to be released even though we submitted all our fixes before the deadline. So in short, we purchased a bunch of stuff we don't need or want, we will not be reimbursed for it (we spent over $500 easily) and we won't be in the Airbnb plus program.  This is comically bad business and just want to know if anyone else had this experience.

 

 

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

https://community.withairbnb.com/t5/Hosting/Airbnb-Plus-Dont-Do-It/td-p/900950

 Are 144 replies enough for you? 🙂  And that's not the only thread about this, by a long shot.