Some of my apartments have 2 rooms. First room is like a typical bedroom. And the second room is a room with a sofabed which gives my guests chance to use tha apartment as living room or bedroom, as they wish. Because when sofabeds are prepared, it is like a bedroom. When sofabeds are not prepared, it is like a living room.
I asked airbnb if i can select the second room as a bedroom. They said i can select as a bedroom. (So i selected 2 bedroom + 0 living room).
After some months, i received a guest, and he said he "Thought" it is 2 bedroom + 1living room. He didnt have any solid basic that he can think the apartment as 2 bedroom + 1 living room because i selected the rooms and bed types as my room is.
Airbnb cancelled the reservation and fully refund the guest, and gave me penalty for not complying the host standards. I ask which clause i did not comply, they didnt answer. They said i should not publich the room with a sobabed as a bedroom. I sent the "Pre-confirmation" of another airbnb staff, but they didnt accept.
It is horrible conflict of airbnb.
