Help

I love airbnb, but the customer service STINKS. I have not been paid for a reservation that took place from May 21-23. I have contacted customer service three times and no response. Can anyone help? Latest reply by Lizzie

Hi,Apologies for all the questions - we are very new to this. I have just had an enquiry for our home in Florida for January. Can I just clarify something. Does the guest have to pay the total rental immediately to Airbnb? Do Airbnb hold this money until ... Latest reply by Jennifer521

Hi all,I'm about to add another room for hosting. I have the choice of creating a dedicated private bath or a "Jack and Jill" (Bathroom with two entryways which can be used as a hall bath when no guest is staying in this new room). The bath will be comp... Latest reply by Bruce43

Hi there, I'm really stuck I need to do various things with my calendar and I don't know how to do them, the help is not answering me, the questions I am asking are bringing up totally unrelated answers and I'd just like to speak wth someone either on the... Latest reply by Claire308

I have had two guests cancel. I want to give 100% refund.i am not sure how to do this. Do I go to give a refund and enter the amount still due after cancellation? It says my acct will be debited....but I haven't collected any money yet. Please help. Latest reply by Cormac0

My reservation did not push thru due to ID verification. Airbnb emailed me that they refunded my reservation fee of PHP12411. but its been 6 days since they emailed me and the fee still hasnt been credited to my account. Does airbnb to bank to bank transa...

Dear all, I would appreciate help. On 29 May, I got an automated message from AirBNB cancelling a booking made and paid for in February. As of today, 13 June, I have not yet received the refund of $512 AirBNB said they would provide. That does not soun...

A pre-approval expired before the 24 hour period was up and a new instant booking came through bumping the original inquiry out. Anyone? Anyone?? Latest reply by Hilary-And-Ed0

I am a resident of the United States but my Airbnb property is in Cuba. Do I need to submit a w9?

hi! Is there anyone that can help me with that? I didn`t know how to put an account and by mistake a put a Payout Payoneer account. The problem now is that I havn`t recieve a debit card or anything else. Do anyone know how can i Make a Transaction to my n...