Hi Our property has had to repay a large amount of a payment back - called 'Adjustment' (and certainly regretting changing the dates on behalf of the guest after check-in!) What I can't find is any kind of transaction history which shows how we're going w...
i can not respond to booking requests on my iphone. the error message says my phone number is on too many accounts. i only have one account. by the time i get back to my computer i have lost the booking. i unlisted the first account i had. d
Latest reply by
Donna72
I tried to book a place, so I contacted with the host.He replied me saying that the place I inquired is full so he offered me a different room with different price. He created "Special Offer" for me for this new room. The price was almost double from his ...
Latest reply by
Yoshiko3
I am a newby host to airbnb... does anyone know if I can add standard wording to automated emails once someone books? i can't seem to find this kind of function
Latest reply by
Inna11
Hi my name is Juan, I am having some trouble with the reservation of a guest since she booked yesterday but then cancelled and today she is trying to book again but the webpage won´t let her and I can´t accept it or pre-aprove any longer. What can I do in...
Latest reply by
Lois-and-Darryl0
How do i cancel a resolution request once its been bumped to airbnb?i hate that there is no one to email (or at least the contact info is not easily found)
Latest reply by
Quincy
Hi, Looking to AirBnB a house that we are renting in South Australia (with the landlords permission).Can anyone tell me what kind of insurance I need to have in place to cover us if the guest causes any damage, if they are injured, if God forbid they burn...
Latest reply by
Alice-and-Jeff0
My daughter started up our Airbnb account listing me as co-host. I would like to edit this and be the primary host. How do I do this?
Latest reply by
Linda108
HI I had to cancel a guest who booked one night during a time that I am away and have no one to welcome him. I can host for a longer period at that time bit not for this night only. My is this date blocked on the calendar if it has being cancelled?
Latest reply by
Steve143
Hey i have one question, i had a guest stay over from 2nd till 3rd of June but Airbnb hasnt paid me my money yet for that and they are suppossed to pay me 24 hours after the guest arrived, can anyone please tell what i need to do.Kind regards
Latest reply by
Lizzie