Airbnb has problems with the calendar

Airbnb has problems with the calendar

Hello!

I have been having a lot of problems with Airbnb's calendar recently. It is not my fault and they continue to punish me for that. I synchronize my calendars ALWAYS because I am on two agencies and I receive a lot of reservations from another agency. However, Airbnb has a different system of booking dates unlike this other agency called Booking.com. For example, I have already booked two guests from August 5 to August 6 on Booking.com. However, I have received on Airbnb another reservation from August 3 to August 5. The problem is that Airbnb erased August 5 because of that guest and put it available although the guest has to check out on August 5 by noon. And then arrives another guest from Booking.com that stays till August 6. Since Airbnb made available that date, another guest checked in through Airbnb from August 5 till August 6, although August 6 is marked unavailable on Airbnb together with August 5. And NOW it is MY fault for THEIR mistake because I had to cancel and I have to endure consequences. This is unfair. I WANT MY MONEY BACK!!!!

1 Reply 1
Jeff158
Level 10
Caernarfon, United Kingdom

Its all done for a reason @Mate5, if the calenders syncronised perfectly we would all have instant book with every agent, unfortunately  each booking agent wants you to only have instant booking with them and no one else. Therefore its in their interests to not have it working correctly.

You have to choose just one for instant book or put up with the problem.