Airbnb service fee refund.

[Ahmet6]

Why I cannot get my service fee refund for my cancelled travel: *** ?

[Alice-and-Jeff0]

These forums are mostly manned by other hosts who do not have insight into your particular travel items.  You need to get in touch wiht Airbnb for a complete resolution.  

From the Help Center: 

https://www.airbnb.com/help/article/169/how-do-i-cancel-my-reservation

https://www.airbnb.com/home/cancellation_policies

You can see what penalties applied to this reservation by viewing your travel plans.  It will depend on a number of items that we cannot see.  

[Ahmet6]

Believe it is not really easy to contact Airbnb via email. I got sick of clicking many links to reach the support team.

thanks

[Alice-and-Jeff0]

There is no way to contact them via email.  You need to use the phone number they provided with your reservation.  Or search the Community Forums for Contacting Airbnb.  

https://community.withairbnb.com/t5/Community-Help/Contacting-Airbnb/m-p/392426#M55752