Appeal Form

[Ivo29]

Where can I find the appeal form? 

in 99% I had all positive reviews but one couple gave me bad reviews mostly because of the unsually bad weather that made them stay indoors. Due that bad review I recieved a message from AirBnB "We may have to suspend your listings".

I wan't to be able to complain.

Thanks

[Clare0]

@Ivo29 More than likely your 3 host cancellations are what's causing Airbnb to send you this message.  For more information about host cancellation penalties, see this link: 

https://www.airbnb.com/help/article/990/i-m-a-host--what-penalties-apply-if-i-need-to-cancel-a-reser...

Airbnb will consider removing a listing if there are 3 or more cancellations within a year. 

[Ivo29]

Hi Clare, 

the message I have recieved form AirBnB is exactlly after the last review. I believe that's the reason of it. The gust was't happy about many things without reason.

Do you know where can I find appeal form on AirBnB website?

thanks

Ivo

[Clare0]

@Ivo29 There isn't an appeal form.  What you will need to do is contact Airbnb through the various means and discuss your problems with them: 

www.airbnb.com/help/contact_us

Twitter:  @airbnbnhelp

Phone in Italiy: +39-06-99366533

I hope this helps!