@Kelly3, I don't want to be involved in a controversy but I think @Joey-And-David0 are indeed partly right.
In my own reporting schedule I use to report both guests and hosts fees. Since 6/8 month, for my listings, I notice many changes about fees: on Airbnb, from now on, none of my guests payed less than 11% airbnb fees ( 11% for more than 2 weeks stay, 12% for the vast majority), if you add the 3% exchange charges +3% host fees + VAT, I'm about 20%. To deal with the competition other booking sites have reduced fees for hosts (at least for usual users) and are fees free for guests. Guests pay less and it's the same for me. Personally % of Airbnb guests falls from 80% to 50% since 6 month and Airbnb guests are constantly asking for discount. On other sites, as they can pay by installments this is rarely done.
Regards