Ask guest to cancel reservation

[Linh124]

Hi everyone. I am a new host and I need some help. I have 2 booking that from local guests, I didn’t know that’s it’s more high risks of people partying from local before excepting their requested. One check out today and it was totally big mess, they broke all house rule, smoke in the house, burned all my pots and not even turn off oven, lucky nothing big damaged.  I was shocked and now worry about next coming. I don’t feel safe about hosting them anymore. Their reservation is 3 weeks from now , How can I ask them to cancel reservation without me cancel on them 

[Andrea-and-Francis0]

Not all local guests will be disrespectful like your previous guests. My suggestion would be to message every person that wants to book your Airbnb & ask their plans/reason for their visit to T.O. If they are from T.O you can kindly say you noticed they are from T.O so just want to see what plans you have when here. It's your home so you definitely need to protect it! You can also be more direct & tell them your expectations on how you want your home to be left after they checkout. 

[Yadira22]

Yes to all @Andrea-and-Francis0 mentioned and if it was IB you can cancel penalty free but you must clearly state it’s because you do not feel comfortable for this booking and state your reasons for it! 
Good luck to you @Linh124 🙂

[Linh124]

Thank you for your comment  @Andrea-and-Francis0  . I know it’s every one will be the same as my previous guests. I reread her message and she mention she have 4 bridesmaid will be coming, at that time I didn’t ask more questions and just except it, I think she is my first booking so I was exciting about it. 
@Yadira22 I called Airbnb and explained that I am not comfortable to hosting this guests and feel unsafe, of course they don’t care about it, they said I can’t not decline  just because of my feeing 🤷‍♀️ . I can cancel and they will public that in my account plus I can’t be Superhost for 1 year, and of course pay penalty , but i don’t care about the penalty fee, I just don’t feel safe about this group in the house. 
I messaged her last night asking her to cancel , it’s 3 weeks from now so at least she can find somewhere else . We will see if she is not cancel then I will have to cancel myself

As mentioned I am new to hosting and this experience made me disappointed . And my house is quite attract partying group, from now I will at least not except local or at least ask them more questions before except it . We will we how it go, maybe I should switch to long term 

Thanks again