Help

I was just wondering how important the Service fee is? Is it requried to charge or it is optional? How much is that and who is responsible for paying host or tenants? Thanks Latest reply by Cheryl15

Hi, I am a new host. I have two rooms available for my guest. However, I realised that as soon i get any booking for a room, my calendar blocks the date saying unavailable. so my question is how could i manage the calendar for two separate rooms and two s... Latest reply by Rai0

Hi there,I have the first ever request and it's for four (4) weeks. As we are planning to return to stay in the apartment, I tend to be quite particular when it comes to the potential guest, so I responded to her to ask her the main purpose for her to mov... Latest reply by Clare0

There was a traveller booked my room within 24 hours, i don't understand why it's work and without any requests, so i return him money through airbnb and i click the cancelled reservation botton as well. But now is charging me an ectra money for the money...

Where do guests approve reservation changes? I had a guest request an extra night. I made the change, it's now showing up as pending. My guest doesn't know how to appove and I've never made a change as a guest so I am unfamiliar with the process. Thans... Latest reply by Tommi1

Folks, there's a comment thread getting started on Host Voice regarding pet fees. We are asking that the fab airbnb tech team create an automatic pet check off that will give hosts more control over pet fees (dogs specifically), and guests more clarity on... Latest reply by Debby-And-Kevin0

I was out of town for the holidays, and rented my room out to a young woman and her friends. My initial booking had stated that my room was available for only two people, as I share an apartment with another person, but this guest asked if one additional ... Latest reply by Donna136

Taxes Can someone give advice about the following,I use airbnb and homeaway. Will it not be confusing if airbnb collects my taxes but homeaway does not and I remit the homeaway myself but not the airbnb? Please advise. I thought it was great that a...

URGENT!!!Hello. So, basically I've tried to book an accommodation on Thursday 29th, 2016. It asked for the billing statements for the card, so I put it in and sent it to get approved. It stated in the e-mail that it wouldn't take longer than 24 hours. How... Latest reply by Dave-and-Deb0

How do I set weekly pricing, I would like to book Sat. to Sat. in the spring?, the pricing tab only offers a nightly rate? There is no setting that I can find for weekly of long-term pricing. The messages I have seen say hit the pricing tab or manage list... Latest reply by Julia66