CALENDAR BLOCKED BY VERIFICATION PENDING

[Carol-And-Greg0]

Guest booked 30 JUN and got confirmation #.  3JUL I looked at my Calendar JUL 13 thru JUL 20 is blocked but Verification Pending is on calendar.  Verification Pending is supposed to be resolved within 12 hours per Airbnb.  I  never received a Booking text, booking is not in Reservations, there is no record of it! I have called Airbnb 5 times, they are very pleasant but has not solved problem!  It is now JUL 9.  Guest has emailed them several time to no avail.  If guest arrives as planed and problem is still not corrected what happens with $$.  Airbnb cannot collect, I will not be paid?  

[Alice-and-Jeff0]

When you've spoken to Airbnb, what do they tell you is the resolution.  You've spoken to them 5 times, certainly you've asked what will happen if the guest never completes the verification process.