CONFIRM BOOKING

[Apollo3]

[Booking reference hidden] WHAT IS THE STATUS OF THIS BOOKING. AIRBNB EMAILED THIS IS A CONFIRMED BOOKING THEN LATER EMAIL AGAIN THAT THE GUEST HAS AN UNPAID PAYMENT. I WAS CONFUSED, THIS IS MY FIRST TIME DEALING THIS SITUATION. IT IS ALWAYS A FULL PAYMENT TO AIRBNB THEN AIRBNB WILL CONFIRMED THE BOOKING THEN HOW COME NOW IT IS A CONFIRME BOOKING THEN EMAILED ME THE GUEST HAS BALANCE PAYMENT. AND PLEASE EMAIL ME THE BALANCE AIRBNB IS TALKING ABOUT.

*[Personal information hidden for safety reasons – inline with the Community Center Guidelines]

[Alice-and-Jeff0]

@Apollo3 - mostly other hosts here, not Airbnb reps.  If Airbnb cannot collect the full payment prior to the reservation start, they will cancel the reservation for failure to pay.  Airbnb does allow for split payments - pay 1/2 now and pay 1/2 later - so failure to pay the second portion may be the issue. 

https://www.airbnb.com/help/article/1355/as-a-host--how-can-i-check-the-status-of-a-reservation

https://www.airbnb.com/help/article/304/where-do-i-find-my-payout-information?q=how%20to%20payments%...

https://www.airbnb.com/help/article/2143/can-i-split-the-cost-of-my-reservation-across-multiple-paym...