CONTACT NR OR HELP CENTRE

Mariette-0
Level 1
Newcastle, South Africa

CONTACT NR OR HELP CENTRE

WHY THE HELL IS THERE NO NR TO CONTACT ANYONE REGARDING A BOOKING OR A PROBLEM???????

WHY IS THERE NO CUSTOMER SERVICE THAT CAN HELP?????????

I WORK WITH A LOT OF BOOKING SITES AND ALL OF THEM GOT A CUSTOMER SERVICE CENTRE FOR HELP 24/7

 

THIS IS THE MOST USER UNFRIENDLY SITE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

3 Replies 3
Jeff158
Level 10
Caernarfon, United Kingdom

Hi @Mariette-0 Stop shouting, its not our fault. Click the link, Twitter is said to get a good response.

Contact-Airbnb-A-Community-Help-Guide

@Mariette-0 the way to contact AirBnB can be hard to find, but it is there.

 

On your Help page, near the bottom right is a "Contact us" button.
Or you can use this link: https://www.airbnb.com/help/contact_us

Once you are on the "Contact us" page, choose "Its something else"

This will give you the choice to either exchange messages with AirBnB or to speak to someone on the phone.
(Using the "Contact us" by phone gives you the option to have them call you, so you don't have to wait on hold.)

 

Or, if you don't mind being on hold:

South Africa: +1-855-424-7262 (toll-free)

United States (USA): +1-415-800-5959 (local SF number) or +1-855-424-7262 (toll-free)

 

Sarah977
Level 10
Sayulita, Mexico

Everyone who has the technical equipment to post on this site, also has the ability to Google "phone numbers for Airbnb", in addition to the links @Matthew285  listed above. There is also a huge "Contact" post pinned to the top of these Help pages. I don't know anyone can fail to notice that if they are paying the least amount of attention.

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