Calendar Issues

[Jesse-and-Xamayta0]

Hello!

I have a question about booking. I want to know why 2 days before the guests arrive are shaded gray and unavailable for booking. I have my place set to same day booking with a 3 night minimum stay, but for the life of me, I cannot figure out why 2 days before are blocked off. 

[Steve143]

Hello @Jesse-and-Xamayta0,

It could be the "Prepartation time" setting. It's just under the "Advance notice" setting where you set same day booking. It sounds like your preparation time setting is set to block 2 days.

If you want to allow guests to checkout on the same day that others checkin then set the preparation time to "None".

Steve.

[Lisa723]

@Jesse-and-Xamayta0 @Steve143 it's because check-in is unavailable on those dates, due to your 3-night minimum. The calendar is showing as clear only the dates that are available for check-in. A guest could still make a reservation that involves staying or checking out on those dates.

[Steve143]

Hello @Lisa723,

That makes sense. I hadn't thought of that.

Steve.