Calendar problems

Iris203
Level 1
Florianópolis, Brazil

Calendar problems

Hi. 

I did accept a reservation, the guest said the payment has been processed. 

I didn't see it confirmed in my reservations bottom, but I do see it as a confirmed in my calendar. 

It isn't showing u in my payouts. And the guest thinks it is booked.  How can I proceed with it? Thank you

3 Replies 3
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Iris203

if your guest has booked then those dates will be green in your calender and it will show in your future reservations , look closer , it should be there, reservations are lined up by dates.

It will not be shown in your finished transactions because you will be paid 24 hours after your guest checkes in.

Hi, thank you for your help. 

 

It also should appear under my reservations list right if confirmed?

Iris203
Level 1
Florianópolis, Brazil

When I click in the calendar that is marked green it says that I am not allowed to see that transaction as well.