Call me back please

[珊珊0]

Why my guest can not made payment?

[Sarah977]

@珊珊0   This a forum where hosts and guests exchange info and ask questions, not Airbnb support staff. You guest needs to contact Airbnb to find out how to deal with her payment. You can't do anything about that as a host.

[Miloud0]

Salute @珊珊0, 

In addition, if it is possible for you, could you show your guest this link : 

https://www.airbnb.com/help/article/823/how-do-i-edit-or-remove-a-payment-method  

Thanks, 

Miloud