Log In  

Call me back please

‎07-04-2019 04:17 AM
珊珊0
Level 1
Selangor, Malaysia
‎07-04-2019 04:17 AM

Call me back please

Why my guest can not made payment?

‎07-04-2019 04:17 AM
Reply
0 Likes
2 Replies 2
‎07-04-2019 06:21 AM
Sarah977
Level 10
Sayulita, Mexico
‎07-04-2019 06:21 AM

@珊珊0   This a forum where hosts and guests exchange info and ask questions, not Airbnb support staff. You guest needs to contact Airbnb to find out how to deal with her payment. You can't do anything about that as a host.

‎07-04-2019 06:21 AM
Reply
‎07-04-2019 01:30 PM
Miloud0
Level 10
Rabat, Morocco
‎07-04-2019 01:30 PM

Salute @珊珊0, 

 

In addition, if it is possible for you, could you show your guest this link : 

https://www.airbnb.com/help/article/823/how-do-i-edit-or-remove-a-payment-method  

 

Thanks, 

Miloud

‎07-04-2019 01:30 PM
Reply
0 Likes

More from Help

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.