Can't add payout method

Can't add payout method

Hi there,

 

I cant add my bank account details as a payout method (I live in Germany). I keep getting a message that there was an error. What can I do? 

 

That is the message I get:

 

Oops, we're unable to complete submitting the payout info.
  • There was an error processing the request.

Thanks for the help! 

 

2 Replies 2
Marzena4
Level 10
Kraków, Poland

Hello @Beata-Anna0. Try logging out and cleaning cookies. If the problem continues, you will have to contact the Customer Service - form in the profile or twitter.

// "The only person you can trust is yourself"
Celia6
Level 1
Sarratt, United Kingdom

Hi, I'm having the same problem. Beata, did you ever get an answer? Do you know how to contact customer services?

 

Thanks, Celia

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