Cancelamento

Bruna166
Level 1
Tremembé, Brazil

Cancelamento

Boa noite, houve um cancelamento e não conseguimos, nem eu anfitrião, nem o hóspede.

Foi cobrado do hóspede um valor pela diária, não realizada.

Preciso de ajuda.

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

Google translates:

Cancellation
Good night, there was a cancellation and I could not, neither I host nor the guest. It was charged the guest a daily amount, not realized. I need help.

 

@Bruna166 

maybe contact Airbnb:

Contact Airbnb - Community Guide [Updated]

Quincy
Community Manager
Community Manager
London, United Kingdom

Welcome to the Community Center @Bruna166! To add, we also have a Portuguese speaking Community which you can find >here<.

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.