I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Hi there - new to AirBnB. When I joined, the system automatically put my apartment on Smart Price vs. a fixed price per night. As a result, I had to cancel my first guest reservation due to price at $65/night vs. other locations in my area at $110/night.
Can anyone help explain how I can select my dates that are available when I have cancel a guest's reservation? Appreciate the quick help here.
Thanks,
Jonathan
You are now learning the hard way about the penalties for host cancellations. There are more than just blocked dates.
https://www.airbnb.com/help/article/990/how-do-host-cancellation-penalties-work
Also, you didn't HAVE to cancel that first reservation. I would have chalked it up to a newbie error and let the one reservation continue at a discounted price and then adjusted all the pricing accordingly so it wouldn't happen again.
Appreciate the feedback here; that is unfortunate 😞
There was no reason to cancel that reservation. You made a mistake, not the guest. And then you compounded the mistake by canceling. You will be blocked for those nights, will not be eligible for SuperHost for a full year, and in some cases, will owe AirBNB a fine for this cancelation. Why on earth did you cancel for a few bucks? I just can't imagine!
Some hosts jump in with both feet before reading ALL of the issues with hosting. I'm with you though. Now he may actually owe ABNB money.
You are ruining your new reputation for a measly $45. As a new ABNB host it takes time to build up a reputation and command the going rate. ABNB will more than likely not adjust your calendar under these circumstances. Good Luck.
Jonathan I wouldn't listen to any of these negative comments. Yes you are new. Yes you made an error then another. Its the way of things. Ive got no idea why these people just smash their way in to a post when all they've got to say is something negative and bullying.
My advice is:
1. ring airbnb and explain.
2. i don't see errors as a big deal unless they are destructive and you are inclined toward repeating them unrelentingly
3. let us know how you got on