Cancellation from host

[Osama9]

Hello ,

 I had really a bad experience with  Airbnb. I booked a room in Lansing , MI for 33 days and i paid the money ( 415 USD ) and then the host contacted me and told me she will cancel the reservation as she needs a 3 months subleasing ( this wasnt mentioned ). She cancelled it and airbnb offered me a full refund but i was harmed.

The refund needs about 15 days to appear in my account , while i need money to pick another room , and the prices got higher. I dont know who will compensate me for such harm and loss of money and at the same time i cannot request to stay at her room against her will.

[Marzena4]

Hi @Osama9. Weren't you offered a possibility to transfer that amount to another booking?

[Osama9]

No i didnt, , i just received an email that the reservation was cancelled and full refund was done and it may take up to 15 business days to appear in my account.

[Kelly404]

I'm the same! It's been 3 weeks and I still haven't got my money back!!!!

[Michelle806]

I will never book through Airbnb. Host cancels on us. We need money ASAP for other Accommodation. Still waiting for money. Not happy

[Alayne0]

Perhaps they should set something up like the host has to pay a fee if they cancel. I can’t imagine I would ever cancel . Wonder why it seems to be happening so much. I also know that the host gets a major slash against them if they do cancel