Cancellation from host

Cathal1 · ‎09-02-2018

our host has asked us to cancel our reservation. i have tried contacting him both by phone and email, but no reply. just an email saying sorry, you must cancel your reservation. what should i do?

Alice-and-Jeff0 · ‎09-02-2018

@Cathal1 - Do not do this. The host is trying to avoid the penalties that come with a Host cancellation. Contact Airbnb immediately to resolve this and start looking for another property to book.

https://www.airbnb.com/help/article/990/i-m-a-host--what-penalties-apply-if-i-need-to-cancel-a-reser...

Matthew285 · ‎09-02-2018

@Cathal1, as @Alice-and-Jeff0 has mentioned, if the host wants to cancel the reservation, then the host must do the cancellation.

Do not let the host coerce / bully / push you into doing the cancellation.

And yes, contact AirBnB and get them to help you.