Cancellation

Doreen31
Level 1
Lagos, Portugal

Cancellation

I have 2 canceled bookings for August and they are still showing on my calendar how can I delete them Doreen

1 Reply 1
Steve143
Level 10
Limerick, Ireland

Hello @Doreen31,

 

If you mean that the profile photos of the guests are still showing on those August dates then you should contact Airbnb support to discuss the issue.

If you mean that those dates are still blocked, with no profile photos showing, then that's one of the penalties for cancelling on a guest and you can't unblock them.

I'm a host. What penalties apply if I need to cancel a reservation?

 

As you have instant booking turned on you could contact Airbnb support if the reason you cancelled is covered in the "instant book" section of the article above or in Airbnb's extenuating circumstances policy below.

What if I need to cancel because of an emergency or unavoidable circumstance?

 

Steve.