Cancellation

Chelsea11
Level 1
Mount Martha, Australia

Cancellation

I cancelled a guest on the request of the guest. Now I am unable to book out the days and it came up under my reviews that I cancelled. How do I amend these changes?
2 Replies 2
Marit-Anne0
Level 10
Bergen, Norway

You cannot.  Calendar being blocked is one of the penalties for host cancellation.  You are penalized and the guest goes free.  Never cancel on a guest if you want to avoid penalites.

https://www.airbnb.com/help/article/990/how-do-host-cancellation-penalties-work

 

Dede0
Level 10
Austin, TX

@Chelsea11 The guest asked YOU to cancel because if they had canceled, they would've had to pay AirBnB's service fee. They might not have been aware of the "price" that the host pays if the host cancels, but now you're paying that price. As @Marit-Anne0 said, never cancel unless you truly have no other choice.

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