Cancellation

[Sahar23]

Hi I have cancelled a booking for 1 night as I had another guest who needed a lengthy period of time so booked them instead. However there seems to be a block on that night and the guest can’t seem to book those dates. Please assist

[Alon1]

@Sahar23 

The calendar will remain blocked because you cancelled! 

It's one of the penalties of Host Cancellation.

See 'HELP'. Type: 'As a host, what penalties apply if I cancel a reservation for a stay?'

Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, the following penalties are applied for host cancellations.

Cancellation fee

A fee will be deducted from your first payout after a cancellation. The amount deducted will depend on when you accepted the reservation and how soon before check-in you canceled it:

• More than 7 days before check-in, we’ll deduct $50 from your next payout
• Less than 7 days before check-in, we’ll deduct $100 from your next payout

The cancellation fee may be waived if you have completed at least 10 consecutive bookings without canceling, either since you started hosting or since your last previous cancellation.

Unavailable/blocked calendar

Your calendar will stay blocked, and you won't be able to accept another reservation for the same dates of the canceled reservation.

Automated review

If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you can always write a public response to clarify why you needed to cancel.

Guest review

If you cancel on the day of check-in or later, guests can choose to leave a public review on your listing’s profile.

[Andrea2893]

Double bookings where you have to cancel an Airbnb booking is considered a host cancellation. Airbnb will not waive the penalties for this.

[Lisa723]

@Sahar23 you should have seen a warning about these consequences before you hit the cancel button. At this point you could call Airbnb and plead ignorance and ask them to waive the penalty as a one-time courtesy. Good luck.

[Emilia42]

@Sahar23 

You broke the cardinal rule of Airbnb: DO NOT cancel on guests, no matter how small their reservation. The blocked night is the penalty.