Cancellations

[Eva882]

Hi, I wonder I you can help me

Due to situations beyond our control, we must sell our apartment. We hope to close a sale in January. I wanted to block all future dates on my calendar to prevent more bookings in 2020. I must have made a mistake and unblocked all future dates instead of blocking them because a little later I got a notification of a booking in July 2020. I had to cancel that booking as we will most probably have sold the apartment by that time. Can I do something to prevent losing my super host status?

Best regards
Eva

[Helen3]

All you can do is change your settings you you are not accepting bookings more than three months out and call Airbnb to see if they will allow a penalty free cancellation. And of course make sure dates are blocked post January.