Cancelled period continue blocked

Erik10
Level 1
Albufeira, Portugal

Cancelled period continue blocked

Dear Airbnb,

 

Somehow the price for was set to only £7 per day but should have been £50 per day, so I had to cancel a booking made within this period.

 

The cancelled period unfortunately continue blocked.

 

How can I unblock this period so I can get bookings for January, February & March 2017 again?

 

Regards

Erik Jensen

5 Replies 5
Leonell0
Level 1
La Quinta, CA

I am in the same situation. Airbnb won't lift the block on a cancelled reservation. 

Mala0
Level 7
Torquay, United Kingdom

Shame, mistakes happen. it is good to keep revising and viewing your listings and all areas of specifications  periodically. Airbnb keep changing things. Sometimes i do not even know how my settings change themselves!!!.. like when i put minium 2 days booking it reverts back to one day..  i check all things often.

 

Ok so you mistaking left it at £7 and someone thought it was their lucky day and booked for 3 months???? 

 

Email Airbnb and explain a simple mistake and say it was a genuine mistake as clearly your room is not so cheap and you would be at lost to honour the £7 per day.

 

I think airbnb try to eradicate those who cancel casually and often etc as this would ruin their and our business of providing accomdation.  Travellers do not like to be let down like this. But i feel you have a genuine case of error and should request and politely ask that they give you this one chance to be a little more diligent in the future. I hope it works, i think they should be fair on this one.

 

Mala

Karen1
Level 10
St Johns, FL

@Erik10

Hosts should never cancel a reservation if it's possible to get Airbnb to do it. I think Twitter is the fastest way to get a response from Airbnb, but there are other ways to contact them. Here is a link with Airbnb contact information:

 

https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highlight/true...

Rosa-Alma0
Level 1
Mexico City, Mexico

Same thing just happended to me, guest cancelled, I accepted cancelation and my calendar still blocked for Christmas and new years eve..  Is there a way to unblock them?

There is now ay to contact someone at Airbnb.

 

Rosa-Alma0
Level 1
Mexico City, Mexico

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