Cancelling and requesting a discount

Ricky-Lee0
Level 1
Cape Town, South Africa

Cancelling and requesting a discount

After requesting and agreeing to a discount via msg I booked a apartment but thought by booking the host needed to approve and send me a an offur

but it went through for full amount

 

what do i do now

 

The host said hell pay me the cash in person but he doesnt receive the full amount from airbnb

 

how do i cancell and re request the rate

any help would be appreciated

 

 

 

2 Replies 2
Linda108
Level 10
La Quinta, CA

You may be dealing with a new host who does not understand how the platform works, @Ricky-Lee0.  He can send you a Special Offer before the booking is confirmed.  If he didn't do that before the booking, he can send money through Air BNB with a refund option.  At no time is there to be cash according to the rules of Air BNB.  

 

If you are concerned about how this host is operating, you can contact Air BNB for help.  Here is a guide to contacting them.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Ricky-Lee0
Level 1
Cape Town, South Africa

thank you for this