Canselation

[Sam686]

Hello! My first bad experiences with you guys. We’re came to Amber house and unfortunately by misunderstanding between our communication we’re came with our pet. Amber wife asked about additional fees for our pet 275$. She was very nasty and mean to us. Unfortunately we’re have to cansel our reservation HMNB5AR2MS. Thanks.

[Lisa723]

@Sam686 you've just posted on a community forum... nobody here can cancel a reservation for you.

https://www.airbnb.com/help/article/169/how-do-i-cancel-my-homes-reservation

[Sarah977]

@Sam686  It's very important if you are travelling with a pet to make sure to verify with a host before you book  that they accept pets. You should always scroll down to the bottom of the listing information to read the house rules. It will say if pets are allowed or not. (The House Rules are down below the reviews and the calendar and the map)

[Sam686]

Hi, but if you’re gonna read the conversation among us it doesn’t mean that we are not welcome atrer all with our pet that what I understood. Thanks