What hosts are saying

    I made a reservation through Airbnb on the 15th of December 2018 for 100.56 sgd. But due to some plan changes I had to cancel the reservation on the 8th of January 2019. I was said that the service charger will not be refunded (15.41 sgd) & the rest (85.1... Latest reply by Helen3
    Dear Support,My guest has cancelled their booking accidentally. and this booking has Long-Term cancellation policy.I try to re-send this booking by using a special offer to them. But they said that they have to pay double for the old one (cancelling booki... Latest reply by Cormac0
    The system cancelled my reservation when I was trying to get in contact with the host regarding certain specifications at the place now I am.being charged service fees yet I still want to stay at the reserved place please assist in rebooking the place Latest reply by Gerry-And-Rashid0
    Hello, I have reviewed the requirements for the ID and I believe it matches my passport but unfortunately I can't scan it on my phone or load it to my profile through the laptop. Is it at all remotely possible to e- mail the scan copy i possess to the tea...
    Hi,I am having a problem with my pictur size on my site. Can anyone tell me what size the pictures need to be so I can post them. I am a new hostThank youNancy Latest reply by Emiel1
    Hi there,I have had an inquiry from a repeat guest wondering if I can give her a small discount. I'm happy to deduct something off her bill but I have followed the instrucions on how to send a guest a special offer and I can't find this option.Help greatl... Latest reply by Frances40
    Hello, we are new to Airbnb, although have offered our place through another site for some time now. Our international guest arrived at the property and within a short space of time had emailed to say that he wanted to leave as the house was not in the r... Latest reply by Ria16