Change guest invoice name

Gilbert17
Level 2
Penang, Malaysia

Change guest invoice name

Hi, i got a problem. A guest hust booked my place. But now he wanted to change the invoice name to his wife name. Xan it be done?
Pls help.
6 Replies 6
Marit-Anne0
Level 10
Bergen, Norway

The invoice will be in the name of the one who booked - the one who has an airbnb profile.  If the wife also has a profile, it may be possible to switch and that is a technical issue.  Ask your guests to contact airbnb.

Thanks Marit Anne for the reply. I have a problem to email airbnb. I dont know how to contact them as well. Pls help.

Try typing "contacting airbnb" in the search window above or google same + relevant country.

But I honestly think your guests would need to make the contact - it is their issue after all.

Maybe i just help him find the link then let him send themself.
Gilbert17
Level 2
Penang, Malaysia

Any1 else pls help. How can we change the invoice name?
Or how to contact airbnb?

This is an issue the guest needs to take up with Airbnb, not you as a host.  I would let him know he needs to contact Airbnb in order to make any changes.