Changing dates, no show and review

Kris-and-Zak0
Level 2
Lakewood, CA

Changing dates, no show and review

Hi There fellow AIRBNBers.

 

I had a girl from Spain make a reservation for 11 days from Sun 17th to Thur 28th July. On Sunday late morning ( the day she was due to arrive) First of all, I got a Wahtsapp message that she had just arrived back in Spain from Istanbul, and that she may come in a few days. I then got a request from AIRBNB to change the reservation from 25th July to 28th. I declined, as it was too last minute notice and I would not be able to get in other guests at such short notice. I have not heard from her at all. I notcied that she cancelled the request to the change.  Only just now, I realised how she was playing it, that by changing the dates and me agreeing, she would have 8 days to cancel and then would only lose 50% of a 3 day booking, as I have a strict cancellation on my listing. My question is do I need to tell AIRBNB that she never arrived, and what happens with regards to reviews, as she has never stayed at my place and I did not host her. We both certainly can not give a review. This is the first time in 5 years I have had this situation, so it is best I ask advice from the experts.

Thanks in advance

1 Reply 1
David126
Level 10
Como, CO

Makes you wonder how much it would cost to change her airline tickets and rebook at short notice.

 

My assumption is that you are correct.

 

No shows well you still get paid, and theoretically she could leave a review but I doubt she would.

 

You mention Istanbul, wonder if she is looking to use that as extenuating circumstances?

David