Hi There fellow AIRBNBers.
I had a girl from Spain make a reservation for 11 days from Sun 17th to Thur 28th July. On Sunday late morning ( the day she was due to arrive) First of all, I got a Wahtsapp message that she had just arrived back in Spain from Istanbul, and that she may come in a few days. I then got a request from AIRBNB to change the reservation from 25th July to 28th. I declined, as it was too last minute notice and I would not be able to get in other guests at such short notice. I have not heard from her at all. I notcied that she cancelled the request to the change. Only just now, I realised how she was playing it, that by changing the dates and me agreeing, she would have 8 days to cancel and then would only lose 50% of a 3 day booking, as I have a strict cancellation on my listing. My question is do I need to tell AIRBNB that she never arrived, and what happens with regards to reviews, as she has never stayed at my place and I did not host her. We both certainly can not give a review. This is the first time in 5 years I have had this situation, so it is best I ask advice from the experts.
Thanks in advance