Charged twice for reservation different days

[Simonas0]

Hi,

I was charged for reservation first time:

2017-07-23

070046

Pirkinys  2017.07.20 00:00:00 AIRBNB / 14158005959 / GB ************2027

-185,41 EUR

-185,41

then one more time:

2017-08-04

070438

Pirkinys  2017.08.01 00:00:00 AIRBNB / 14158005959 / GB ************2027

-185,41 EUR

-185,41

have not found any refund, what is the case here?

Simonas

[Marzena4]

@Simonas0 Were you trying to change your travel arrangements? Did your host cancel one of the bookings? It is strange, indeed because if you only booked once with one transaction there is no reason for something like that to happen at all because each credit /debit card transaction is assigned a unique ID number from the beginning. 

If none of the above is true, contact Customer Service of Airbnb - it is a serious problem.

[Simonas0]

This booking seemed ok from beginning no cancellations or changes, so it is really strange, do you know how I could contact Customer Service of Airbnb? 🙂

[Simonas0 · Accepted solution]

Hi, all good, my bad, have not imaginated that totally same price could come up for two different reservations 🙂 Sorry 🙂