I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
I have a guest checking in early, would like for me to update the time on her reservation but don't see an option for that. Is there?
There is no mechanism for updating the check-in time of one reservation, @Brittany166 . Tell your guest that your guarantee that she can get in early is right in the messaging - your messages back and forth in the Airbnb inbox. She can point to those to prove she asked for an early check-in and you approved it.
UNLESS, of course, by checking in early you mean that she is coming a day or more early? If that is the case, go to the Change or Cancel button and follow the prompts to change the dates.
Thanks, Lawrene. Fooling around with settings and trying to change the reservation made me come to that conclusion, just wanted to confirm. Thanks for your reply!