I have to say, this is a new one. I had two guests stay at my home for about a week over Christmas. Very nice people, every so often I would check in on them and ask how they were doing. No complaints and the husband actually said what a wonderful house it was and how nice their stay was.
When the couple left, I went to inspect the room and found two items of note. First there was a can of dip in the trashcan, as well as little black dots on the carpet leading from the bed to the trash. Pretty clear that someone had been dipping in bed, went to throw the dip away, and dripped some on the carpet. On the table in the room were also crumbs from what looked like toast or cookies. I figured the people in the room had eaten at the table and not cleaned it up. Also, quite odd, some of the larger furniture in the room had been moved around or pulled away from the wall.
Now, this room had been cleaned thoroughly prior to the guests arrival. The table in particular since we had cleaned the table cover and I had changed out some pages in the house manual and had put the manual back on the table so I knew it had been clean. That’s important to know in a minute.
The guest’s account was apparently maintained by the wife and, upon departure, a review was left almost immediately. I replied in kind, but marked them down on cleanliness to 4 stars because there had been dip spilled on the carpet and crumbs left all over the table.
Four star review from the guests and the wife put in the comments that the house was unclean. In the feedback to me, she stated that the room was dirty and that there was a can of dip in the trash can and crumbs on the table. Another issue she actually said the sheets hadn’t been changed (which was completely untrue) and went into somewhat of a tirade about the house being too far away from their Christmas plans (3 stars in location, but we all know about that and the problems of that category).
It then became clear the furniture had been moved around probably because she was looking for problems, maybe saying there was trash under the bed or behind the bookcase. When none was found she actually wrote that the trash left by her and her husband had been in the room previously.
She put “I won’t be back” on the review. Good!