Sorry if this is not the appropriate place for this question. Looked the best to me among the options. From a guest perspective, I have always left the host facilities in pretty much the state I found them (cleaned up before leaving). Now I am looking at some places which have a very high fee for leaning included ($65 to $85+). I am wondering if in such cases, it will be reasonable for me not to clean up? I am not talking about trashing the place of course, but things like making the beds, washing dishes, sweeping floor/s, garbage disposal etc...?
I am a host that has just discovered "turnoverbnb" as a means of getting responsible cleaners! Another host got me started with this--and I just registered and put out bids. I encourage any hosts who are looking for cleaning services to check this out! Its a marketplace that matches hosts with cleaners who are already vetted. Looking forward to this new tool!
Currently our cleaning fee is one time fee per booking, wether that is one night or 30 nights. Is there a way to add in cleaning fees for longer term stays without having to include it in the listing price. Obviously we incur more cleaning expenses when a guest stays for 30 days, we need to clean up and change bedding and linens, take out garbage, etc several times for a longer term stay. How do others handle this issue
Ours is virtually nothing. a fiver. Covers the laundry for the bedding and towels. We are a spare room / homestay.
I fully understand how much cleaning companies have to charge just to break even with wages, and other costs, holiday pay, sickness benefits etc. I am an employer too in my day job. The expenses really do rack up fast and furious. And that doesn't take away the value the hard work that cleaners do.
It's part of our overheads and included in the price.
On average it takes less than an hour of actual labour.
Most guests are marvellous and all we need to do is vacuum the floor and change the sheets.
I have a question in regarding to cleaning fees, hopefully I can get some clarity. This is my fist time hosting and I have an extended stay guest that would be staying three months. Originally she only booked first 28 days in the month of February and a cleaning fee was applied. Then she booked for the remainder 60 days because she in military and she needs to be in area for a while. I allowed her to book her stay consistently. Now I’m not sure what is customary for guest to expect? I’m giving her clean towels, bed linen and provided some cleaning supplies. Am I supposed to change her linens in her private room with private bathroom? Am I supposed to clean her room and bathroom and if I do how often? How often should I give her clean sheets for the bed? I feel funny entering her room with her private belongings even though she leaves door open and unlocked. Maybe someone can shed some advice on extended stays and cleaning fees and what’s the expectations on a host dealing with cleaning after guest, who are extended stays?. Thanks in advance
I had the same question last year. Airbnb doesn't have a place to charge cleaning fees for longer than a week. This is what I go by I change the sheets once a week and pillow cases every 3rd day. I just go in and freshen up the room. I do notify the guests that I will be changing towels and sheets and pillow cases. If they ask for it more often I put in clean items and let them change their own items. I let them know what to do with the dirty ones. This works for me. I also have extra towels in the bathroom and sometimes they just help themselves. I just keep a lookout for changes. As for cleaning fees, tell the guest you charge cleaning fees and airbnb doesn't have a way to charge them ask for the amount you need. I pay my cleaning people 65 dollars an hour and they can do the room change in 20 minutes. I always pay a full hour and I make sure they are working the whole hour because there are always things to clean.
I have never had a cleaning fee on my listings, so I can't really respond specifically on that, but it is still something to consider with hosting long-term guests.
I normally offer long-term guests the option of cleaning their own rooms (cleaning materials supplied if the want to do this) and an extra set of linens and towels for them so they can change/wash them as required. Or, I offer to do it for them for a reasonable fee. If the guest is only staying for a duration where they would need one clean/one linen change, then I just do it for free, but after that, the fee would kick in.
Some guests (mostly female) say they'd prefer to do it themselves while male guests usually prefer me to do it. The problem with the former is that they don't always clean. I had one guest who stayed six months and never cleaned her room once. I did it the first time for her for free, but she was supposed to do it herself after that. She did change her linens, but I usually had to wash them for her as well as her towels. I'd rather do that though then the sheets not being changed for weeks! Another guest regularly vacuumed her room, so I assumed she was keeping it clean, but she never dusted or mopped in the five months she stayed.
So, my system is not perfect, but it has worked with most guests.
I've recently stated renting a 2 bedroom house thru Airbnb. I charge $120.00 per night. We are a small community with the closest hotel 25 miles away. I'm charging a $25.00 cleaning fee, but am wondering if that is too much, and if I should charge it only after a 3 or more night stay. We do a thorough cleaning after each guest.
I think some hosts want to show their place as the cheapest, but make up for it with high cleaning. I am wondering why, when I stay for 6 days without any cleaning done, I am charged six cleaning fees. In fact one host chewed my out on the last day because I left a dirty pan on the counter. There wasn't any soap to wash it with and I didn't think rinsing only was fair to the next user.
AirBnB needs to get their act together and deal with fairness. Hotels.com also has similar listings. Maybe they need looking at.