Cleaning fees

Dania32
Level 1
Montreal, Canada

Cleaning fees

Hello!

 

I am new to Airbnb (as a host) and I have a question about cleaning fees.

 

I guess I've done my first mistake without adding the cleaning fees when I posted the ad.

I received two bookings and they have already confirmed.

 

Only after, when I contacted the cleaning person, I realized how much expensive is the cleaning.

What do you suggest? Writing a message to the guests and asking to cover that fees or leave things as they are?

 

Thank you!

 

 

2 Replies 2
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Dania32 you can't do that, leave things as they are and add the cleaning fee for the next guests. Maybe you can clean yourself? 

Adam645
Level 4
Atlanta, GA

Yeah, I'll echo what @Ana1136 said above. The ship may have sailed on those first two bookings and you'll most likely have to eat the cost. Definitely re-post your house with the cleaning fee, though, for the future. I typically just copy the prices from Hux and renters are willing to pay. I'll even sometimes subsidize the cost a bit to entice renters on off-seasons.

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