Help

Hi! It's my first time as a host. My guests checked in yesterday and paid by card. I didn't receive any email or message on Airbnb as the payment has been made. Is it that right? My guests leave in two days and I want to make sure they paid, but have no e... Latest reply by Jeff158

Need an affordable linen service in brooklyn ny. Thank you. Latest reply by Farrah11

We keep being asked to add accounbt details despite the fact that our account hasnt changed-not paid now since dec 5th-not happy.has anyone else had this issue and how was it resolved? Latest reply by Ruby69

I'm looking at a place I'd like to book, and all the reviews are mostly good. The host sounds friendly and helpful, and the only problems reported are little things that don't bother me. However, all the reviews (there's only a handful) are from 2016 and ... Latest reply by Lyndsey2

Is there a way for guest be promted at th payout portal to be charged for pet fees? Latest reply by Linda108

Guests checked out 2 days early but left behind personal belongings and vehicle whilst they out of the country for a 10 day holiday. Have provided a bad review which totally opposite to their original review of 9 November 2018 when all others have given ... Latest reply by Gerry-And-Rashid0

Can someone share their experienc with refunds for post booking cancellation where the original payment was done via PayU (only option supported for payments from India) Is the refund process to your source credit card or bank account straight forward? I ...

I have a room in my house listing. My guest has guests over!!! Didn't ask. They are here...in my dining room having dinner. Not sure what to do.Listing specifically says they can have people in only for transition if they are being picked up by someo... Latest reply by Helen720

I got a request over xmas and didnt see it due to being out of internet connection , now the request has expired is there anyway i can contact the gest to apologise? Latest reply by Helena295

I'm having problems with payouts @ the moment as I can't provide government id as my passport has expired & I'm waiting for replacement drivers licence.I have been receiving payouts for the last 12 months & woke on Boxing Day to an email asking for verifi...