Confirmation email with wrong town and date

Francesco121
Level 1
Ponte Capriasca, Switzerland

Confirmation email with wrong town and date

Hi all,

I just booked a flat for two days in Monthey (Switzerland) from 11 to 13 July and the confirmation email I received from Airbnb says in the subject "Il tuo viaggio a Cleveland è confermato per le date dal 16 al 17 luglio" (translation: your journey to Cleveland is confirmed from 16 to 17 July).  I mean... Cleveland is not so close to Monthey ...

 

However the body of the email has the correct information of my booking.

 

Francesco

4 Replies 4
Ana7
Level 10
Zagreb, Croatia

Something is wrong, don't hesitate to contact Airbnb just in case!

Francesco121
Level 1
Ponte Capriasca, Switzerland

I can't find a page or a link to contact Airbnb. All I find are a lot of FAQs, Tips & Tricks, etc etc. 

I have the same problem, I need to ask an urgent question but there is no way I can see to just contact them directly.

Explore topics for hosts like you

Hosting

Help

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.