Contacting Guest

[Emily827]

hi there:

i have a guest confirmed for next week but have not been able to relay important information. can airbnb help?

thanks!

[Sarah977 · Accepted solution]

@Emily827  This is a community forum for hosts and guests, no one here can help you with this. Contact Airbnb (contact info on first page of this Help forum) and ask them to please try to make contact with the guest. I've had to do this a few times and it always resulted in the guest answering.

[Seaspray-Hotel0]

Good morning,

I have concerns about a Guest in Our Seaside Room #17.

**. It seems like she have not been in her room since last yesterday.

We just want to make that she is okay?

**[Name hidden due to privacy concerns - Community Center Guidelines]

[Mike-And-Jane0]

@Seaspray-Hotel0 this is a community centre not Airbnb support. Have you tried calling her?

[Seaspray-Hotel0]

how do i get to airbnb support?

[Jenny]

Hi @Seaspray-Hotel0 

Hopefully you've been able to make contact now, but if not, you can use this link to contact Airbnb.

Jenny