Declining an enquiry

Declining an enquiry

I have received 3 enquiries about staying in my room for a long period of time (up to 2 months )which I have chosen to decline.

The enquiries come through from Airbnb with just the first date shown (eg 10th Sept ), so the request is shown as a 1 night stay only but the conversation from the  guest shows their request to stay eg  "from 10th Sept until the end of October".

As a consequence Airbnb only calculate for a 1 night stay and are unable to calculate the likely payment to be made to the host for the full period of the request.

I am uncomfortable with this and all three enquiries have also shown no information about the guest to help me make a decision.

I prefer to consider stays of up a week, rather than a long continuous period and wondered if I should just continue to decline these requests or consider placing a maximum on the stay period?

Thanks

Anne

4 Replies 4
Sandra126
Level 10
Daylesford, Australia

Put a max on it. If you have this happen often and decline too often your ranking will be lowered. After a number of declines (not sure, lots anyway) you will be temporarily suspended from what I read. Maybe 15 in a row? Don't know.

Thanks Sandra. I will take your advice and set a maximum stay. I wanted to be as flexible as possible but from the Airbnb replies I have received ,it has made me realise that I do not want a relationship as 'landlord' with these guests that need temporary accommodation before they start work or University courses. It was helpful to raise this issue.

Gerry-And-Rashid0
Level 10
London, United Kingdom

We used to get this late in the year in London, when people are moving here to take up work in Jan. They were looking for accom for  a month, or maybe two. We were not comfortable as to us that is a different relationship than a tourist visiting for 3 or 4 nights. It is a lodger (forget about the legal implications in some places of longer stays) and they will want to share your space, cook every evening, they will be around a weekends, during the day etc.. So we put a limit on the number of nights a guest can stay with us.

Thanks for your advice. I completely agree with you about the difference in the relationship and it was helpful for you to identify this for me. I will set a limit as you suggest.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.