@Rhonda74 Do you make it really clear in your listing info what this room is like? Is there any way that you could fit a room divider outside this door, so the guest doesn't have to step out directly into the living room, where others might be watching TV or conversing? Guests do need a place to hang their clothes. Is there space in there to put a small wardrobe or one of those clothes racks on wheels? If not, I don't think you should use it as a bedroom, except maybe to accommodate an extra person coming with those who have booked your other rooms. If you've had a lot of guests, and this is the first one who's complained, well, you can't please everyone. But I would make some effort to make it feel more private and include at least a place to hang their clothes.