Delete account?

Answered!
Jacob-Reimer0
Level 1
Odense, Denmark

Delete account?

Hi. How do I delete my account? 

1 Best Answer
Gordon0
Level 10
London, United Kingdom
6 Replies 6
Gordon0
Level 10
London, United Kingdom

hi, we are trying to delete our account, following up your linkg, airbnb only offers to de-activate the account, not deleting.....which is not the same...  Even the online chat-helpdesk only offers to help with de-activation... When we state the request we want to be 100% deleted from Airbnb, the helpdesk state they cannot help us and ended the chat... Any ideas how to proceed?

hi, did it work for you in the end?.... we are trying to delete our account, following up the link, airbnb only offers to de-activate the account, not deleting.....which is not the same...  Even the online chat-helpdesk only offers to help with de-activation... When we state the request we want to be 100% deleted from Airbnb, the helpdesk state they cannot help us and ended the chat... Any ideas how to proceed?

Susan17
Level 10
Dublin, Ireland

There's a huge difference between deactivating and deleting your account. 

 

Deactivating means that your account will just be hidden, and your data will still be retained by Airbnb, for whatever purposes. 

 

Deleting your account completely requires you to either call Airbnb, or send an email to the company's data protection dept at dpo@airbnb.com.

 

Under Article 17 of GDPR, the Right of Erasure (more commonly known as the right to be forgotten), hosts can - and should - require that Airbnb permanently deletes your personal data. You also have the right to ask for details of any third party entities with whom your data has been shared (for ID verification purposes, for example), exactly what data, if any, will be retained by Airbnb, and on what grounds that data won't be deleted. Airbnb is obligated to respond to any such requests within 28 days. 

 

All who get paid through Airbnb Ireland UC, Airbnb Payments UK Ltd, Airbnb Global Services Ltd/Airbnb GSL (applies to Japan, but an Irish registered company), Airbnb Payments Australia Ltd, or Airbnb Payments Luxembourg SA (for payments on or after March 25, 2019) are considered data subjects under GDPR - General Data Protection Register. (Hosts in China, India and the US should check their relevant data protection laws)

I want to delete my account

@Angela982  This is a discussion forum gor hosts and guests. You need to contact Airbnbs customer service dept.