We've all had this situation, the guests who want to pay AirBnb prices but expect 5 star hotel quality in return. How do I write this in a review without sounding like I am the bad guy. I am happy to be helpful but these people treated the whole family as if they were paid staff.
I'm not sure what your guest(s) did, but typically I'd write something like "X was respectful of my space & a good communicator. I did find, however, that their needs exceeded those typically offered by AirBNB hosts. They may be better suited for a hotel for future stays."
@Sarah2310 Your listing is classified as a Bed and Breakfast, not just a private room in someone's home. That might have something to do with the guest expectations, but without more information about guest expectations, I cannot be of more assistance.
@Sarah2310, I think that all of us have such type of guests. After the first ones I added clearly into the description that my home is not a hotel and not a services flat. So if someone will try to behave strange, he will be sent to reread the rules. “No” is very helpful word. And everyone understand it easily:)