I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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We recently had a guest book another property because they thought we didn't have a dishwasher. This amenity is checked in our listing but not showing up to the public. I seem to remember that it used to display and perhaps a recent update changed this. Airbnb Superhost Support didn't know but it seems strange to show whether children's dinnerware is provided but not a dishwasher. Please add the dishwasher back to the public listing page.
This specifically is what our potential guests said. So disappointing to lose a booking like this!
@Traci1, that must be very upsetting!
I wonder why there is a "Dishwasher" setting in the amenities if they aren't going to list it publicly.
BTW, your very reasonable request "Please add the dishwasher back to the public listing page" is best directed to AirBnB directly. We here are not AirBnB; this is just a Discussion Room for hosts and guests.
Your request should be sent to AirBnB directly, OR you could post it in the "Host Voice" Discussion Room, which is designed for things like this.