Help

The other day two people came to my address saying they had booked my place when i looked at my bookings they hadnt but had made a booking somewhere elce but had looked at my place as i saw the print out .How did they get my address etc without making a b... Latest reply by Lotty2

I have a property I rent w a minimum of 1 night. I'd like to price it higher for 1 night and less for 2 or more. Is there a way to do this? I can only find a discount for 7 days. Latest reply by Pete69

I have looked at the criteria and I believe I should have been awarded Super Host in October.I can't see any 'super host' section in my account. Other people have posted screenshots of a 'host standards' page. I can't find it. Please help!Thanks Latest reply by Michael1624

When I logged into my account I had a message saying my superhost status needed to be reviewed because my percentage of reviews was 26%, which is completely inaccurate. My percentage is in the upper 80 percentile over the last year (review period). Th... Latest reply by Carrie-And-Bill0

I booked a room from host Angela via Airbnb from 12/06 to 19/06/2019 in Kuala Lumpur, Malaysia. But when we arrived, they said that they couldn't host me and i had to rent another house. I reported this case many time to Airbnb, but it didn't solve. Now... Latest reply by Minh60

So I messaged my guest (today is check in) to find out their ETA. She said they would be there shortly. An hour later, they still aren't here -.- Would it be rude to ask them for a more specific time of arrival? Latest reply by Branka-and-Silvia0

I've just spent an incredibly frustrating hour on the phone with support only to have them disconnect the call. I have three properties - comparable, all in the same area. I've listed with Airbnb for several years, haven't recently changed the listing p... Latest reply by JJ48

It seems it has been a while since this questions was posed, so I thought it would be a good idea to get some fresh input. I am contemplating implementing a two-day minimum stay. After getting another, short-notice request for a one-night stay last nig... Latest reply by Branka-and-Silvia0

Hello.I have received an email, from Airbnb asking me to confirm my bank account details in order to received payments going forward. I would just like to check if anyone else has received this email and knows if it's genuine? I've tried looking for con... Latest reply by Mike1034

Hi all - we’re new to AirBnB and set up our apartment with smartpricing. Had a quick influx of enquiries and bookings, but several potential guests saying that when they go back to book the price has increased?! Losing us bookings!! Can someone explain? H... Latest reply by Emilia42