Dispute about payment

Lisa1966
Level 1
Werribee, Australia

Dispute about payment

I have not been paid this month. Airbnb have been enormously unhelpful. How can I request a proper complaint and investiagtion. They have seriously provided insuffiencet information, but of course when I ask about a payment, I have to provide all codes and information. This is totally unsatisfactory. So shall I go thrhough it again!!

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Lisa1966 

Not clear to me what the issue is. You are unhappy about the way Airbnb handled a specific payout  ?

Then try to contact them again:

Contact Airbnb - Community Guide [Updated]

Lisa1966
Level 1
Werribee, Australia

I have not been paid and unhappy with the way it has been handled by Airbnb. Yes, contating again. And again. I am making some noise, cos they are not listening. I am not listing the complaint in full here as there is no reason to do so.